Organisation Development

We define Organisation Development as the alignment and integration of those facets of an organisation essential to its fitness for purpose and performance. 

Such facets include strategy, structure, services and service delivery, people and skills, leadership, and management style and culture.

A change in any one of these has an impact, for better or worse, on one or more of the others.  Therefore in our work, we take a ‘head and heart’ approach which takes account not only of the ‘head’ issues (such as structure, policy, strategy, roles and resources) but also of the essential ‘heart’  issues of vision, values, style, culture, people and relationships.  By combining them effectively we offer solutions that not only address business imperatives but also gain ownership, and are meaningful for, our clients’ staffs.

Our areas of Organisation Development expertise include:

• Organisational design and structure

• Strategy, systems and processes

• Service, team and role reviews and re-design

• Continuous improvement

• Culture audits and change initiatives

• Competency design and implementation

Human Resources

Our team of consultants works with clients to support and enhance the contribution of Human Resources to the overall business and to help them focus on, and work through, their people-management challenges.

Our areas of Human Resource expertise include:

• Policy Development

• Workforce Strategies

• Recruitment and selection processes

• Induction processes

• Staff Performance management approaches

• Dignity at Work

• Managing Capability

• Managing Attendance

• Learning Needs Analysis

Case Studies

For a flavour of some of the projects we have completed please look at these pages:

1  Learning Needs Analysis (LNA) Project

2  Review of a staff appraisal process

3  Change Management Support for Staff

4  Policy Training for Managers and Senior Academics

Client Comments

Here is what some of our clients have to say about us:

“Over the past five years you have made a significant and varied contribution to the business and especially in supporting the development and implementation of the new performance review scheme and the competence-based recruitment and selection.  I look forward to continuing our long and productive working relationship.”                                                              – HR Manager, Public Sector Organisation

“I have valued your reliability and flexibility towards us and your willingness to ensure you are always updated and abreast of changes which may affect your work.  You have become part of our team and are always willing to help and support us informally as well as in our contractual relationship.”                                                              – HR Manager, NHS Trust

 “I think you did a terrific job for us - as all the staff would attest”.                                                                     – Chair, Government Body

Other work we do includes
coaching and learning and development.